We at The Reserve Gorumara, understand that plans can change. Please review our cancellation terms below for a smooth booking experience.
General Cancellations
- Cancellations or amendments must be made at least 48 hours prior to the scheduled arrival date.
- Cancellations made within 48 hours will incur a one-night cancellation fee.
Peak Season Cancellations
- For stays during peak season, cancellations must be made at least 7 days before the arrival date to avoid charges.
- Cancellations within 7 days may attract applicable retention charges.
Group Bookings (5 Rooms or More)
- Group reservations require advance payment for confirmation.
- Cancellation/amendment of group bookings 15 days or less prior to arrival may result in full or partial retention charges at the hotel's discretion.
No-Show and Late Cancellations
- In case of a no-show or cancellations within 15 days for group/conference bookings, a retention fee will be charged based on the number of rooms and nights reserved.
Early Check-Out
- Guests checking out earlier than the reserved date will be charged for the entire duration originally booked, unless prior notice is provided as per policy.